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<p>After installing Echo into your voice network, you need to configure its presence in TIM Plus.</p><p>Ensuring you are logged in to TIM Plus as an administrator, click on the <span class="button">Settings</span> tab and select the <span class="reference">Voice recording</span> option from the left-hand side menu. To add a voice recording option, click on the <span class="button">New</span> tab, as shown below:</p><p><img class="editor-inline-macro" src="/plugins/servlet/confluence/placeholder/macro?definition=e3NjcmVlbnNob3RtYWNybzpVUkw9L2Rvd25sb2FkL2F0dGFjaG1lbnRzLzExOTkzMTU0L3ZvaWNlX3JlY29yZGluZ18xLnBuZ30&locale=en_GB&version=2" data-macro-name="screenshotmacro" data-macro-parameters="URL=/download/attachments/11993154/voice_recording_1.png"></p><p>A new window will appear, allowing you to configure the settings of your call recording device.</p><p><img class="editor-inline-macro" src="/plugins/servlet/confluence/placeholder/macro?definition=e3NjcmVlbnNob3RtYWNybzpCb3JkZXI9ZmFsc2V8VVJMPS9kb3dubG9hZC9hdHRhY2htZW50cy8xMTk5MzE1NC92b2ljZV9yZWNvcmRpbmdfMi5wbmd9&locale=en_GB&version=2" data-macro-name="screenshotmacro" data-macro-parameters="Border=false|URL=/download/attachments/11993154/voice_recording_2.png"></p><table class="confluenceTable"><tbody><tr><th class="confluenceTh">Setting</th><th class="confluenceTh">Description</th></tr><tr><td class="confluenceTd"><strong>Device name</strong></td><td class="confluenceTd">The name of your recording device</td></tr><tr><td colspan="1" class="confluenceTd"><strong>Type </strong></td><td colspan="1" class="confluenceTd">The type of telephone lines you are using: PRI, BRI, Analogue, VOIP</td></tr><tr><td class="confluenceTd"><strong>ID</strong></td><td class="confluenceTd">The unique identifier of each call recording device</td></tr><tr><td class="confluenceTd"><strong>Host & Port<br /></strong></td><td class="confluenceTd">The IP address of the recording device, or computer to which the device is attached</td></tr><tr><td class="confluenceTd"><strong>Time offset</strong></td><td class="confluenceTd">The time interval around which TIM Plus will search for calls when matching audio files</td></tr></tbody></table><h2>Voice recording - overview video</h2><p> </p><p><img class="editor-inline-macro" src="/plugins/servlet/confluence/placeholder/macro?definition=e3ZpZGVvbWFjcm86SW1hZ2U9dm9pY2VfcmVjb3JkaW5nX292ZXJ2aWV3X3BsdXMucG5nfFZpZGVvPXZvaWNlX3JlY29yZGluZ19vdmVydmlld19wbHVzLm1wNH0&locale=en_GB&version=2" data-macro-name="videomacro" data-macro-parameters="Image=voice_recording_overview_plus.png|Video=voice_recording_overview_plus.mp4"></p>
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