Error rendering WebPanel (templates/sharepage/sharedialog.vm): SQL insert, update or delete failed (row not found); nested exception is net.sf.hibernate.HibernateException: SQL insert, update or delete failed (row not found)
Quick Search
Browse
Pages
Blog
Labels
Attachments
Mail
Advanced
What’s New
Space Directory
Feed Builder
Keyboard Shortcuts
Confluence Gadgets
Log In
Dashboard
TIM Plus
Copy Page
You are not logged in. Any changes you make will be marked as
anonymous
. You may want to
Log In
if you already have an account. You can also
Sign Up
for a new account.
This page is being edited by
.
Paragraph
Paragraph
Heading 1
Heading 2
Heading 3
Heading 4
Heading 5
Heading 6
Preformatted
Quote
Bold
Italic
Underline
More colours
Strikethrough
Subscript
Superscript
Monospace
Clear Formatting
Bullet list
Numbered list
Outdent
Indent
Align left
Align center
Align right
Link
Table
Insert
Insert Content
Image
Link
Attachment
Symbol
Emoticon
Wiki Markup
Horizontal rule
tinymce.confluence.insert_menu.macro_desc
Info
JIRA Issue
Status
Gallery
Tasklist
Table of Contents
Other Macros
Undo
Redo
Find/Replace
Keyboard Shortcuts Help
<p>To modify call charges for a specific dial code or destination, follow the steps below:</p><ol><li>Log in to TIM Plus, click on the <img class="editor-inline-macro" src="/plugins/servlet/confluence/placeholder/macro?definition=e2J1dHRvbm1hY3JvOkxhYmVsPVRhcmlmZiBlZGl0b3J9&locale=en_GB&version=2" data-macro-name="buttonmacro" data-macro-parameters="Label=Tariff editor"> tab and select the tariff you want to amend from the drop-down list, as shown below:<br /><img class="editor-inline-macro" src="/plugins/servlet/confluence/placeholder/macro?definition=e3NjcmVlbnNob3RtYWNybzpVUkw9L2Rvd25sb2FkL2F0dGFjaG1lbnRzLzEzNDM2MTU4L3RhcmlmZl9jaGFuZ2VzXzEucG5nfQ&locale=en_GB&version=2" data-macro-name="screenshotmacro" data-macro-parameters="URL=/download/attachments/13436158/tariff_changes_1.png"></li><li>Locate the dial code for which you want to amend the charges, by entering the code in the search box provided.<br /><img class="editor-inline-macro" src="/plugins/servlet/confluence/placeholder/macro?definition=e3NjcmVlbnNob3RtYWNybzpVUkw9L2Rvd25sb2FkL2F0dGFjaG1lbnRzLzQ4MTcxNDkvZmluZF9jb2RlXzEucG5nfQ&locale=en_GB&version=2" data-macro-name="screenshotmacro" data-macro-parameters="URL=/download/attachments/4817149/find_code_1.png"></li><li>The matching dial code will be highlighted in grey, showing its associated charge band and destination name.<br /> <img class="editor-inline-macro" src="/plugins/servlet/confluence/placeholder/macro?definition=e3NjcmVlbnNob3RtYWNybzpVUkw9L2Rvd25sb2FkL2F0dGFjaG1lbnRzLzQ4MTcxNDkvZmluZF9jb2RlXzIucG5nfQ&locale=en_GB&version=2" data-macro-name="screenshotmacro" data-macro-parameters="URL=/download/attachments/4817149/find_code_2.png"></li><li>Enter the name of the charge band in the <img class="editor-inline-macro" src="/plugins/servlet/confluence/placeholder/macro?definition=e3JlZmVyZW5jZW1hY3JvOkxhYmVsPUZpbmQgYmFuZH0&locale=en_GB&version=2" data-macro-name="referencemacro" data-macro-parameters="Label=Find band"> search box, as shown below:<br /><img class="editor-inline-macro" src="/plugins/servlet/confluence/placeholder/macro?definition=e3NjcmVlbnNob3RtYWNybzpVUkw9L2Rvd25sb2FkL2F0dGFjaG1lbnRzLzQ4MTcxNTEvZmluZF9iYW5kXzEucG5nfQ&locale=en_GB&version=2" data-macro-name="screenshotmacro" data-macro-parameters="URL=/download/attachments/4817151/find_band_1.png"></li><li>The matching band will show highlighted in grey, as shown below:<br /><img class="editor-inline-macro" src="/plugins/servlet/confluence/placeholder/macro?definition=e3NjcmVlbnNob3RtYWNybzpCb3JkZXI9ZmFsc2V8VVJMPS9kb3dubG9hZC9hdHRhY2htZW50cy80ODE3MTUxL2ZpbmRfYmFuZF8yLnBuZ30&locale=en_GB&version=2" data-macro-name="screenshotmacro" data-macro-parameters="Border=false|URL=/download/attachments/4817151/find_band_2.png"></li><li>To configure the properties of the selected band, click on it to open the <span class="reference">Band properties</span> window.<br /><img class="editor-inline-macro" src="/plugins/servlet/confluence/placeholder/macro?definition=e3NjcmVlbnNob3RtYWNybzpCb3JkZXI9ZmFsc2V8U2hhZG93PWZhbHNlfFVSTD0vZG93bmxvYWQvYXR0YWNobWVudHMvNDgxNzE1MS9maW5kX2JhbmRfMy5wbmd9&locale=en_GB&version=2" data-macro-name="screenshotmacro" data-macro-parameters="Border=false|Shadow=false|URL=/download/attachments/4817151/find_band_3.png"></li><li>To change the existing charges, e.g. <img class="editor-inline-macro" src="/plugins/servlet/confluence/placeholder/macro?definition=e3JlZmVyZW5jZW1hY3JvOkxhYmVsPVJhdGUgMX0&locale=en_GB&version=2" data-macro-name="referencemacro" data-macro-parameters="Label=Rate 1">, <img class="editor-inline-macro" src="/plugins/servlet/confluence/placeholder/macro?definition=e3JlZmVyZW5jZW1hY3JvOkxhYmVsPVJhdGUgMn0&locale=en_GB&version=2" data-macro-name="referencemacro" data-macro-parameters="Label=Rate 2">, etc, enter the preferred values in the field provided.<br /><img class="editor-inline-macro" src="/plugins/servlet/confluence/placeholder/macro?definition=e3NjcmVlbnNob3RtYWNybzpCb3JkZXI9ZmFsc2V8VVJMPS9kb3dubG9hZC9hdHRhY2htZW50cy8xMzQzNjE1OC90YXJpZmZfY2hhbmdlc18yLnBuZ30&locale=en_GB&version=2" data-macro-name="screenshotmacro" data-macro-parameters="Border=false|URL=/download/attachments/13436158/tariff_changes_2.png"></li><li>To see how each rate is applied, click on the <span class="button">...</span> button.<br /><img class="editor-inline-macro" src="/plugins/servlet/confluence/placeholder/macro?definition=e3NjcmVlbnNob3RtYWNybzpVUkw9L2Rvd25sb2FkL2F0dGFjaG1lbnRzLzQ4MTcxNTEvd2Vla2x5X3JhdGVzLnBuZ30&locale=en_GB&version=2" data-macro-name="screenshotmacro" data-macro-parameters="URL=/download/attachments/4817151/weekly_rates.png"></li><li>A new window will open, where you can edit the rate times. To apply any changes, click on the <span class="button">OK</span> button.<br /><img class="editor-inline-macro" src="/plugins/servlet/confluence/placeholder/macro?definition=e3NjcmVlbnNob3RtYWNybzpCb3JkZXI9ZmFsc2V8VVJMPS9kb3dubG9hZC9hdHRhY2htZW50cy8xMzQzNjE1OC90YXJpZmZfY2hhbmdlc18zLnBuZ30&locale=en_GB&version=2" data-macro-name="screenshotmacro" data-macro-parameters="Border=false|URL=/download/attachments/13436158/tariff_changes_3.png"></li></ol><p> </p>
Attachments
Labels
Location
< Edit
Preview >
Loading…
Save
Cancel
Next hint
search
attachments
weblink
advanced