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<p>These instructions help you configure your SnomONE phone system to work with TIM Enterprise. Contact your system maintainer if you are not familiar with the configuration of your PBX.</p><p><img class="editor-inline-macro" src="/plugins/servlet/confluence/placeholder/macro?definition=e3BieHN1bW1hcnk6U3VwcG9ydGZpbGVzMT1Tbm9tT05FLlREUyB8U3VwcG9ydGZpbGVzMj1Tbm9tT05FLlREVHxDb25uZWN0aW9uPUxpc3RlbmluZyBjb25uZWN0aW9ufFJlcXVpcmVkVGFzazE9Q29uZmlndXJlIHRoZSBTTURSIG91dHB1dHxSZXF1aXJlZFRhc2syPUNvbmZpZ3VyZSBUSU0gRW50ZXJwcmlzZX0&amp;locale=en_GB&amp;version=2" data-macro-name="pbxsummary" data-macro-parameters="Connection=Listening connection|RequiredTask1=Configure the SMDR output|RequiredTask2=Configure TIM Enterprise|Supportfiles1=SnomONE.TDS |Supportfiles2=SnomONE.TDT"></p><table class="wysiwyg-macro" data-macro-name="html" style="background-image: url(/plugins/servlet/confluence/placeholder/macro-heading?definition=e2h0bWx9&amp;locale=en_GB&amp;version=2); background-repeat: no-repeat;" data-macro-body-type="PLAIN_TEXT"><tr><td class="wysiwyg-macro-body"><pre>&lt;a id="Configure the SMDR output">&lt;/a></pre></td></tr></table><h2>Configure the SMDR output</h2><p>The Snom telephone system can be configured to send its CDR records via a TCP/IP connection. To configure the output, enter the IP address and port number of the PC running TIM Enterprise in the <span class="reference">CDR URL</span> settings of the phone system, as shown below:</p><p><img class="editor-inline-macro" src="/plugins/servlet/confluence/placeholder/macro?definition=e3NjcmVlbnNob3RtYWNybzpCb3JkZXI9ZmFsc2V8U2hhZG93PWZhbHNlfFVSTD0vZG93bmxvYWQvYXR0YWNobWVudHMvMTUwNDA1MjQvc25vbW9uZV8xLnBuZ30&amp;locale=en_GB&amp;version=2" data-macro-name="screenshotmacro" data-macro-parameters="Border=false|Shadow=false|URL=/download/attachments/15040524/snomone_1.png"></p><p>The CDR string must to configured in the <span class="reference">Long</span> format, using the variables presented in the table below:</p><p><img class="editor-inline-macro" src="/plugins/servlet/confluence/placeholder/macro?definition=e3NjcmVlbnNob3RtYWNybzpCb3JkZXI9ZmFsc2V8U2hhZG93PWZhbHNlfFVSTD0vZG93bmxvYWQvYXR0YWNobWVudHMvMTUwNDA1MjQvc25vbW9uZV8yLnBuZ30&amp;locale=en_GB&amp;version=2" data-macro-name="screenshotmacro" data-macro-parameters="Border=false|Shadow=false|URL=/download/attachments/15040524/snomone_2.png"></p><p>An example of a CDR string configured in the <span class="reference">Long</span> format is presented below:</p><table class="wysiwyg-macro" data-macro-name="code" data-macro-parameters="language=csharp" style="background-image: url(/plugins/servlet/confluence/placeholder/macro-heading?definition=e2NvZGU6bGFuZ3VhZ2U9Y3NoYXJwfQ&amp;locale=en_GB&amp;version=2); background-repeat: no-repeat;" data-macro-body-type="PLAIN_TEXT"><tr><td class="wysiwyg-macro-body"><pre>$$(start_date_time);$(wait_duration);$(ring_duration);$(duration);$(direction);$(orig_trunk);$(calling);$(extension);$(called);$(dest_trunk);$(redirect_dest);$(account);$(lang);$(domain);$(call_id);$(primary_call_id);$(remote_call_id)</pre></td></tr></table><table class="wysiwyg-macro" data-macro-name="html" style="background-image: url(/plugins/servlet/confluence/placeholder/macro-heading?definition=e2h0bWx9&amp;locale=en_GB&amp;version=2); background-repeat: no-repeat;" data-macro-body-type="PLAIN_TEXT"><tr><td class="wysiwyg-macro-body"><pre>&lt;a id="Configure TIM Enterprise">&lt;/a></pre></td></tr></table><h2>Configuring TIM Enterprise</h2><p>Follow the steps below to configure TIM Enterprise to listen for SMDR data from your telephone system:</p><ol><li>Click on the <span class="button no_margin">Directory</span> tab.</li><li>Locate the PBX object you want to configure in the Directory, right-click on it and select <span class="reference">Properties</span>.</li><li class="keyword">A new window will open, displaying the general properties of your PBX object. Select <span class="keyword">SnomONE</span> from the <span class="reference">Data format</span> list and tick the <span class="keyword">Keep a local backup of data</span> box, as shown below:<br /><img class="editor-inline-macro" src="/plugins/servlet/confluence/placeholder/macro?definition=e3NjcmVlbnNob3RtYWNybzpCb3JkZXI9ZmFsc2V8VVJMPS9kb3dubG9hZC9hdHRhY2htZW50cy8xNTA0MDc0NC9zbm9tb25lXzEucG5nfQ&amp;locale=en_GB&amp;version=2" data-macro-name="screenshotmacro" data-macro-parameters="Border=false|URL=/download/attachments/15040744/snomone_1.png"></li><li class="reference">Click on the <span class="button">Connection</span> tab and select <span class="keyword">Listen for connections from PBX</span> from the <span class="reference">Connection method</span> list.</li><li>Leave the <span class="reference">Host</span> field blank.</li><li class="keyword">In the <span class="reference">Port</span> field, enter the port number configured in the phone system.</li><li>Click on the <span class="button no_margin">Save</span> button to apply the settings.<br /><img class="editor-inline-macro" src="/plugins/servlet/confluence/placeholder/macro?definition=e3NjcmVlbnNob3RtYWNybzpCb3JkZXI9ZmFsc2V8VVJMPS9kb3dubG9hZC9hdHRhY2htZW50cy8xNTA0MDc0NC9zbm9tb25lXzIucG5nfQ&amp;locale=en_GB&amp;version=2" data-macro-name="screenshotmacro" data-macro-parameters="Border=false|URL=/download/attachments/15040744/snomone_2.png"></li></ol><p> </p>