Copy Page

You are not logged in. Any changes you make will be marked as anonymous. You may want to Log In if you already have an account. You can also Sign Up for a new account.

A complete list of all SSI variables is described below. Most SSI variables do not need to be housed in '&lt;&gt;' HTML tags; however, variable-length ones do, and these are detailed at the bottom of the list.<table class="confluenceTable"><tbody><tr><th class="confluenceTh">SSI variable</th><th class="confluenceTh">Description</th></tr><tr><td class="confluenceTd">#SSI_DATELONG</td><td class="confluenceTd">Displays the current system date in long dd mmmm yyyy format, e.g. 04 January 2001</td></tr><tr><td class="confluenceTd">#SSI_DATESHORT</td><td class="confluenceTd">Displays the current system date in short dd/mm/yyyy format, e.g. 04/01/2001</td></tr><tr><td class="confluenceTd">#SSI_TIME</td><td class="confluenceTd">Displays the current system time in HH:MM:SS format, e.g. 23:02:41</td></tr><tr><td class="confluenceTd">#SSI_CALLTYPES</td><td class="confluenceTd">Produces a drop-down list in the context of an HTML form displaying all call types</td></tr><tr><td class="confluenceTd">#SSI_PERIODS</td><td class="confluenceTd">Produces a list of valid periods used to replace the <img class="editor-inline-macro" src="/plugins/servlet/confluence/placeholder/macro?definition=e3JlZmVyZW5jZW1hY3JvOkxhYmVsPWZyb21kYXRlfQ&amp;locale=en_GB&amp;version=2" data-macro-name="referencemacro" data-macro-parameters="Label=fromdate"> and <img class="editor-inline-macro" src="/plugins/servlet/confluence/placeholder/macro?definition=e3JlZmVyZW5jZW1hY3JvOkxhYmVsPXRvZGF0ZX0&amp;locale=en_GB&amp;version=2" data-macro-name="referencemacro" data-macro-parameters="Label=todate"> parameters in reports</td></tr><tr><td class="confluenceTd">#SSI_EXTNGROUP</td><td class="confluenceTd">Produces a list of available extension groups, including the internal <img class="editor-inline-macro" src="/plugins/servlet/confluence/placeholder/macro?definition=e3JlZmVyZW5jZW1hY3JvOkxhYmVsPU5ldyBFeHRlbnNpb25zfQ&amp;locale=en_GB&amp;version=2" data-macro-name="referencemacro" data-macro-parameters="Label=New Extensions"> group containing the newly-discovered extension numbers</td></tr><tr><td class="confluenceTd">#SSI_TRUNKGROUP</td><td class="confluenceTd">Produces a list of available trunk groups, including the internal <img class="editor-inline-macro" src="/plugins/servlet/confluence/placeholder/macro?definition=e3JlZmVyZW5jZW1hY3JvOkxhYmVsPU5ldyBUcnVua3N9&amp;locale=en_GB&amp;version=2" data-macro-name="referencemacro" data-macro-parameters="Label=New Trunks"> group which containing the newly-discovered trunk numbers</td></tr><tr><td class="confluenceTd">#SSI_SITELIST</td><td class="confluenceTd">Produces a list of valid sites as found in the SITES.CFG file</td></tr><tr><td class="confluenceTd">#SSI_REGNAME</td><td class="confluenceTd">Displays the name of the company the software is registered to</td></tr><tr><td class="confluenceTd">#SSI_REMOTEIP</td><td class="confluenceTd">Displays the IP address of the client, e.g. the entity connected to the web server</td></tr><tr><td class="confluenceTd">#SSI_REMOTEHOST</td><td class="confluenceTd">Displays the resolved host name of the client</td></tr><tr><td class="confluenceTd">#SSI_REMOTEPORT</td><td class="confluenceTd">Displays the request port of the client</td></tr><tr><td class="confluenceTd">#SSI_LCV</td><td class="confluenceTd">Returns an HTML table containing a copy of the information currently displayed in the <img class="editor-inline-macro" src="/plugins/servlet/confluence/placeholder/macro?definition=e3JlZmVyZW5jZW1hY3JvOkxhYmVsPUNhbGwgdmlld30&amp;locale=en_GB&amp;version=2" data-macro-name="referencemacro" data-macro-parameters="Label=Call view"> list. The table includes the column headers and any highlighted calls</td></tr><tr><td class="confluenceTd">#SSI_FIELDS</td><td class="confluenceTd">Produces a drop-down list with the database fields, in the context of an HTML form. Its primary use is to specify by which field the data should be sorted</td></tr><tr><td class="confluenceTd">#SSI_STATS:ID</td><td class="confluenceTd">Returns the unique identifier of the set of statistics currently being collected. This could be a numeric form of the current date on which live statistics are being collected</td></tr><tr><td class="confluenceTd">#SSI_STATS:GROUP</td><td class="confluenceTd">Returns the extension group (if any) that statistics are currently being collected for</td></tr><tr><td class="confluenceTd">#SSI_STATS:NUMABANDON</td><td class="confluenceTd">Returns the total number of abandoned calls</td></tr><tr><td class="confluenceTd">#SSI_STATS:NUMANSWERED</td><td class="confluenceTd">Returns the total number of answered calls</td></tr><tr><td class="confluenceTd">#SSI_STATS:NUMOUTBOUND</td><td class="confluenceTd">Returns the total number of outbound calls</td></tr><tr><td class="confluenceTd">#SSI_STATS:MAXOUTDURATION</td><td class="confluenceTd">Shows the duration of the longest outbound call (in <a class="confluenceTd">hh:mm:ss</a> format)   </td></tr><tr><td class="confluenceTd">#SSI_STATS:MAXOUTBY</td><td class="confluenceTd">Shows the name (if any) of the extension responsible for the longest outbound call</td></tr><tr><td class="confluenceTd">#SSI_STATS:MAXRESPONSEBY</td><td class="confluenceTd">Shows the name (if any) of the extension responsible for the  #SSI_STATS:MAXRESPONSE value above</td></tr><tr><td class="confluenceTd">#SSI_STATS:MAXWAIT</td><td class="confluenceTd">Shows the maximum length of time a caller waited before abandoning (in <a class="confluenceTd">hh:mm:ss</a> format) </td></tr><tr><td class="confluenceTd">#SSI_STATS:MAXWAITBY</td><td class="confluenceTd">Shows the name (if any) of the extension responsible for the #SSI_STATS:MAXWAIT value  above</td></tr><tr><td class="confluenceTd">#SSI_STATS:AVGOUT</td><td class="confluenceTd">Shows the average duration of all outgoing calls in the current statistics set (in <a class="confluenceTd">hh:mm:ss</a> format)   </td></tr><tr><td class="confluenceTd">#SSI_STATS:AVGRESPONSE</td><td class="confluenceTd">Shows the average response time for all incoming answered calls in the current statistics set (in <a class="confluenceTd">hh:mm:ss</a> format)   </td></tr><tr><td class="confluenceTd">#SSI_STATS:AVGWAIT</td><td class="confluenceTd">Shows the average length of time callers wait before abandoning a call (in <a class="confluenceTd">hh:mm:ss</a> format)</td></tr><tr><td class="confluenceTd">#SSI_STATS:TOTALOUTDURATION</td><td class="confluenceTd">Shows the total duration of all outgoing calls in the current statistics set (in <a class="confluenceTd">hh:mm:ss</a> format)   </td></tr><tr><td class="confluenceTd">#SSI_STATS:SMAXRESPONSE</td><td class="confluenceTd">Returns the maximum response time (seconds only)</td></tr><tr><td class="confluenceTd">#SSI_STATS:SMAXWAIT</td><td class="confluenceTd">Returns the maximum wait time (seconds only)</td></tr><tr><td class="confluenceTd">#SSI_STATS:SAVGRESPONSE</td><td class="confluenceTd">Returns the average response time (seconds only)</td></tr><tr><td class="confluenceTd">#SSI_STATS:SAVGWAIT</td><td class="confluenceTd">Returns the average wait time (seconds only)</td></tr></tbody></table>