These instructions help you configure your Avaya Meridian Option Series to work with TIM Plus. Contact your system maintainer if you are not familiar with the configuration of your PBX.
Pbxsummary |
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Supportfiles1 | Avaya Meridian.TDT |
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Supportfiles2 | Avaya Meridian.TDS |
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Requiredtask1 | Configure the SMDR output |
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Requiredtask3 | Install NetPBX |
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Requiredtask2 | Configure TIM Plus |
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Connection | Serial connection |
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Configuring your CDR
By default, the Avaya Meridian Option CDR output is disabled. You will need to speak to your system maintainer to have this enabled. They will need to enable CDR output for incoming, outgoing and internal calls. In addition to this for incoming calls they will need to enable CLI information, DNIS information, response time information and abandoned calls.
You will need to configure one of the 'TTY' ports on the Avaya Meridian Option Series to output CDR information. You will then need to connect the serial cable from the 'TTY' port to the PC that NetPBX is installed and running on.
The sections below document where to go to. Required entries are highlighted.
1. Enable CDR (command: LD 21)
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URL | http://docs.call-logger.com:8090/download/attachments/4817076/avaya_meridian_1.png |
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2. Port Setup (command: LD 22)
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URL | http://docs.call-logger.com:8090/download/attachments/4817076/avaya_meridian_2.png |
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3. CDR Format (commands: LD 22; LD 17)
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URL | http://docs.call-logger.com:8090/download/attachments/4817076/avaya_meridian_3.png |
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<p>These instructions should assist in configuring your Aastra BP to
work with TIM Plus. If you are not familiar with PBX
configuration, please contact your system maintainer.</p>
<table class="confluenceTable">
<tbody>
<tr>
<th class="confluenceTh" width=158>Connection information</th>
<th class="confluenceTh">Description</th>
</tr>
<tr>
<td class="confluenceTd"><b>Connection type</b></td>
<td class="confluenceTd"><b>Serial Output: </b>
Avaya Meridian Option Series PBX sends CDR information via a serial connection.
</td>
</tr>
<tr>
<td class="confluenceTd"><b>Cable configuration</b></td>
<td class="confluenceTd">Straight-through.
</td>
</tr>
</tbody>
</table>
<h2>Configuring your CDR</h2>
<p>By default, the Avaya Meridian Option CDR output is disabled. You will need to
speak to your system maintainer to have this enabled. They will need to
enable CDR output for incoming, outgoing and internal calls. In
addition to this for incoming calls they will need to enable CLI
information, DNIS information, response time information and abandoned
calls.</p>
<p>You will need to configure one of the 'TTY' ports on the Avaya Meridian Option Series to output CDR information. You will then need to connect the serial cable from the 'TTY' port to the PC that NetPBX is installed and
running on.</p>
<p>The sections below document where to go to. Required entries are highlighted.</p>
<h4>1. Enable CDR (command: LD 21)</h4>
<img class="screenshot naked" src="http://www.tri-line.com/common/img/documentation/tim_plus/pbx/avaya_meridian_1.png" alt="Avaya Meridian Option Series" />
<h4>2. Port Setup (command: LD 22)</h4>
<img class="screenshot naked" src="http://www.tri-line.com/common/img/documentation/tim_plus/pbx/avaya_meridian_2.png" alt="Avaya Meridian Option Series" />
<h4>3. CDR Format (commands: LD 22; LD 17)</h4>
<img class="screenshot naked" src="http://www.tri-line.com/common/img/documentation/tim_plus/pbx/avaya_meridian_3.png" alt="Avaya Meridian Option Series" /> |
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