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<a id="Create a CDR user"></a> |
Creating a CDR User
To enable TIM Plus to connect to your Avaya BCM v3.x, you will need to create a CDR User in your phone system. This can be configured within your Business Communications Manager Unified Manager appliction, under the options.The
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As the Avaya BCM v3.x connection requires TIM Plus to use the Microsoft DCOM object |
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, you |
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need to make sure the username and password for the CDR User are set exactly the same as the Windows |
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credentials if you are using Windows XP Service Pack 2 or higher, as Microsoft has increased the security in DCOM after Windows XP Service Pack 2. |
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<a id="Configuring TIM Plus"></a> |
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