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<a id="Configure the SMDR output"></a> |
Configuring your SMDR output
Below you will find the steps to configure your Mitel 3100 to output SMDR via a serials connection:
- Using an RS-232 cable, connect the printer or PC to the call logging (SMDR) port on the front of the controller.
- Launch the system tool.
- Choose from the selection menu.
- Click , click , and then click .
- Set the following parameters:
- Set the Cost per minute to 00. This functionality is not supported in NA systems.
- Set the Minimum call duration to be recorded to 00:00:00.
- Set the Type of calls to All .This should be the default.
- Set the Minimum page length to 1.
- Enable call logging.
- Click .
- You will need to 'commit' your changes before they take effect.
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<a id="infoInstall NetPBX"></a> |
Installing NetPBX
The Mitel 3100 phone system sends SMDR information via a serial connection. To collect the data from the serial port and send it to TIM Plus, you will first need to install the NetPBX software. For setup instructions, click on the link below:
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<a id="Configure TIM Plus"></a> |
Configuring TIM Plus
Once NetPBX is configured and collecting data, log on to TIM Plus as usual and apply the following settings:
- Click on the tab.
- Select the site configured during the setup wizard and click
Screenshotmacro Border false URL http://docs.call-logger.com:8090/download/attachments/4817061/mitel_3100_1.png . - Within the Site Properties window, select Mitel 3100 from the PBX model drop-down list.
- In the Connection method field, select No connection required from the drop-down list.
- Clck Click on the button to apply the settings.
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<hr/>
<p>These instructions should assist in configuring your Mitel 3100 to
work with TIM Plus. If you are not familiar with PBX
configuration, please contact your system maintainer.</p>
<table class="confluenceTable">
<tbody>
<tr>
<th class="confluenceTh" width=158>Connection information</th>
<th class="confluenceTh">Description</th>
</tr>
<tr>
<td class="confluenceTd"><b>Connection type</b></td>
<td class="confluenceTd"><b>Serial Output: </b>
The Mitel 3100 sends the SMDR information via a serial connection. You will need to directly connect a serial cable from the Upper Serial Port 1 on the Mitel 3100 to the PC that NetPBX is installed and running on.
</td>
</tr>
<tr>
<td class="confluenceTd"><b>Cable configuration</b></td>
<td class="confluenceTd">Straight-through.
</td>
</tr>
</tbody>
</table>
<h2>Configuring your SMDR</h2>
<p>Below you will find the steps to configure your Mitel 3100 to output SMDR via a serials connection:</p>
<ol>
<li>Using an RS-232 cable, connect the printer or PC to the call logging (SMDR) port on the front of the controller.</li>
<li>Launch the system tool.</li>
<li>Choose <span class="button no_margin">Voice</span> from the selection menu.</li>
<li>Click <span class="button no_margin">Management</span>, click <span class="button no_margin">Call Logging</span>, and then click <span class="button no_margin">Change</span>.</li>
<li>Set the following parameters:</li>
<ul class="content">
<li>Set the <span class="reference">Cost per minute</span> to <span class="keyword">00</span>. This functionality is not supported in NA systems.</li>
<li>Set the <span class="reference">Minimum call duration to be recorded</span> to <span class="keyword">00:00:00</span>.</li>
<li>Set the <span class="reference">Type of calls</span> to <span class="keyword">All</span> .This should be the default.</li>
<li>Set the <span class="reference">Minimum page length</span> to <span class="keyword">1</span>.</li>
<li>Enable call logging.</li>
</ul>
<li>Click <span class="button no_margin">Save</span>.</li>
<li>You will need to 'commit' your changes before they take effect.</li>
</ol>
<h2>Configuring TIM Plus</h2>
<p>Below you will find steps on how to configure TIM Plus to listen for SMDR data from your Mitel 3100:</p>
<ol>
<li>Browse to TIM Plus as normal and login with your credentials.</li>
<li>Click on the <span class="button no_margin">Directory</span> tab.</li>
<li>Click on the site configured during the setup wizard and click <span class="button no_margin">Properties</span>or create a new site and click <span class="button no_margin">Properties</span>.</li>
<img class="screenshot border" src="http://www.tri-line.com/common/img/documentation/tim_plus/pbx/mitel_3100_1.png" alt="Mitel 3100" />
<li>Within the <span class="reference">Site Properties</span> window, select <span class="keyword">Mitel 3100</span> from the <span class="reference">PBX model</span> drop-down list.</li>
<li>In the <span class="reference">Connection method</span> field select <span class="keyword">No connection required</span> from the drop-down list.</li>
<li>Finally, click on the <span class="button no_margin">Save</span> button.</li>
</ol> |