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<a id="Create Cisco Application User for AXL sync"></a> |
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Create Cisco Application User for AXL sync
To enable TIM Plus to query the Cisco DB, you will need to create an Application User within your Cisco UCM. Please follow the steps below to proceed with the setup:
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<a id="Set up FTP/SFTP in Cisco UCM"></a> |
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Set up FTP/SFTP in Cisco UCM
You will need to configure your Cisco UCM to send the CDR data to TIM Plus. Note that the UCM can be configured with cluster wide or server specific settings, depending on how the system maintainer has installed it. Please note that by default CDR records are turned off.
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