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| Field | Description |
|---|---|
| Host | Type in the IP address of the PBX system you are connecting to. |
| IP address | Enter a port number for the call logger to connect to the phone system. |
| Username | If your phone system requires authentication, enter the username here. |
| Password | If your phone system requires authentication, enter the password here. |
FTP Transfer
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Tick the box alongside the days and hours when no call activity is expected (e.g. nights or weekends), so you don't receive an email notification for those periods.
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<a id="LCR"></a> |
LCR
If you use LCR (Least Cost Routing) to route calls, then you will need to add the LCR codes here so TIM Plus can identity them.
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To remove an LCR code, click on the 
icon alongside the code.
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<a id="Tariff"></a> |
Tariff
Select the tariff table that you want to use from the list provided here. Please note that by default, TIM Plus is provided with a standard BT rate.
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Alarms
Alarms can be set to be trigerred by specific events (e.g. when calls above a certain duration are made, when specific numbers are dialled or when defined cost-thresholds are exceeded).
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Dialled number alarm
Alarms can be set to activate when a part or full number is dialled. If you want to add a series of full or partial numbers, you can separate these entries by a comma as shown above.
Acceptable formats include: 00, 09, 020726526, 02072652600.
Cost alarm
You can trigger an alarm to be activated when a call exceeding a pre-set cost is made by anyone on this site. Note that the cost will relate to the local currency. e.g. in the example below the 5.00 would be UK£5 in UK, €5 in Europe or US$5 in USA.
Duration alarm
An alarm can be activated when a call exceeding a predetermined duration is made by anyone on this site. All durations are shown in seconds (e.g. 30 minutes = 1800 seconds).
Missed call alarm
You can be alerted if any calls are missed for the site by ticking alongside the Enable missed call alarms for this site. Then simply type in the e-mail address of the person who you would like to send notification to as shown above. You may type multiple e-mail addresses as long as you comma separate.
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<p>To configure the Site's properties, simply select it and click on the <span class="button">Properties</span> button, at the top right-hand side of the Sites panel, as shown below:</p> <img class="screenshot" src="http://www.tri-line.com/common/img/documentation/tim_plus/sites_5.png" alt="Sites properties" /> <p>The following configuration screen will appear:</p> <img class="screenshot border" src="http://www.tri-line.com/common/img/documentation/tim_plus/sites_6.png" alt="Sites properties" /> <p>In the next pages, all the tabs of the above window are explained.</p> |