...
| HTML |
|---|
<a id="Running the report"></a> |
Running the report
On the Reports screen, select the Custom report from the left-hand pane and click the button.
...
Show transfer legs
To show the legs of a transferred call, click on the
| Referencemacro | ||
|---|---|---|
|
icon will be added next to any calls that have associated call legs....
| Reporting_option | ||
|---|---|---|
|
Scored only
This Tick this option allows if you to display only want your search results to include only calls that have an associated score in the results. i.e. a score associated to them (e.g. calls that have already been listened to and scored.)
| Reporting_option | ||
|---|---|---|
|
...
As with all reports produced by TIM Plus, each page of the report includes the following information:
- the report's title, e.g. Call ScoringCustom report
- the date and time that the report was generated
- the name of the report, if applicable
...