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Selecting the report format
This section allows you to choose the media format of your completed report. The formats available are
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The report's results
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The results of the report show comprehensive call summary information, organised by call type, for the report entity you selected. By clicking on the About this report link at the top-right corner of the page, you can review any filters and options that have been applied to the report.
As with all reports , the header produced by TIM Plus, each page of the report includes the following information:
- the report's title
- the date and time of that the report was generated
- the name of the report, if applicable
The WEB format allows for complete flexibility when viewing any report. All headers are clickable, allowing you to re-arrange the report layout in seconds, to sort the calls in ascending or decending order based on the header clickedThe
format is the most interactive of all formats: all column headers are click-sortable and most graphical and tabular elements can be drilled down into, allowing deeper analysis of your results. It allows you to see the results of the report at different organisational levels: site level, group level, user level and as an itemised list of individual calls.Site Level
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