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The
tab allows you to enter a name for your user group, by which it can be easily identified in the system; usually, the name relates to the role the group plays in your internal organisational structure, e.g. Accounts, Sales, IT etc.If the group has a pilot/hunt number, you can enter this in the box provided.
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- - Calls neither logged nor recordings accessible.
- - Calls logged but recording available for 24 hours (or sooner if set as such. The wait time is a system-wide setting that can be altered in the Registry, if someone doesn't want recordings hanging around.)
- Exclude users from call statistics - calls are logged but not included in any , therefore, they will not be shown on display boards.
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If a call is set to Do not log, its associated audio file will not be deleted, but the recording will not be accessible because there is no call log to be matched against. |
You may also exclude all users in any group from call statistics. In this instance, their calls are logged but not included in any
, therefore they will not be shown on display boards.| Info |
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Any users in a group that is set to Do not log will not count towards your user license. |
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