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The

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LabelInactivity
option allows you to set up an inactivity timer to notify you when no data is being received in the call logger. You can decide on the time interval you want to set your inactivity timer and also if you want to exclude specific hours or days of the week when you are not expecting any call activity, e.g. during the weekend.

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URL/download/attachments/4817202/sites_inactivity.png

Enable inactivity timer

You can determine Tick this option to enable the inactivity alert and decide how long you want to wait for a call before activating the inactivity timer and who do you want to receive the timer. The alert can also be sent as an e-mail notification, by entering the details in the boxes provided.Tick the

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LabelEnable inactivity timer
box and enter the time interval you want to wait for a call before activating the inactivity timer. To receive a notification email with the alert, enter the email address in the box provided.

Reset connection on inactivity

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Tick the box alongside the days and hours when no call activity is expected (, e.g. nights or weekends), so you don't receive an e-mail notification for those periods.

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To add an LCR code, enter the number in the LCR digits field and select the route it takes from the drop-down list, as shown above. There is no limit to the number of LCR routes that can be added.

Removing LCR codes

To remove an LCR code, click on the icon alongside the code.

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