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By default, the

Referencemacro
LabelMost recent calls
panel displays the most recent latest calls that to have been processed by TIM Plus. Calls are arranged , with the most recent at towards the top of the list. To rearrange sort the results using by a different criteriacolumn, click on a the relevant column header.

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URL/download/attachments/4817127/search_results.png

Each call displayed type is colour-coded according to the same using a system-wide colour scheme used across TIM Plus, as follows:

  • Green: Incoming calls
  • Light green: Answered transferred calls
  • Blue: Outgoing calls
  • Light blue: Outgoing non-connected calls
  • GrayGrey: Internal calls
  • Mauve: Internal non-connected callcalls
  • Red: Abandoned DDI calls (direct Dial in)(Direct Dialled In) calls
  • Pink: Tandem callcalls
Info

The calls you see in the list will depend on the placement of your login account in the Directory. For example, if you only have access to one site's data, you will only see calls from that site. If you are an administrator, all calls from all sites will be shown

Referencemacro
LabelMost recent calls
list pertain only to the area to which the logged-in user has been granted access; administrators see calls from all sites.

Columns displayed

The columns shown in the Most Recent Calls list can be customised specifically for each particular web user. To add or remove any of the columns, click on the Columns button to display the following panel:

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