Panasonic KX-TDA/E/NCP500/1000 - Serial connection

These instructions help you configure your Panasonic KX-TDA/E/NCP500/1000 phone system to work with TIM PlusEnterprise. Contact your system maintainer if you are not familiar with the configuration of your PBX.

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Follow the steps below to configure your Panasonic phone system to output SMDR to TIM PlusEnterprise.

1. Log in to the Panasonic Maintenance Console program.
2. Click on the 11. Maintenance tab from the left-hand menu.
3. Click on the SMDR tab and configure the options as shown below:
   

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4. Click on the SMDR Options tab and configure the options as shown below:
   

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5. Click on the Apply button to save the changes.

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The Panasonic KX-TDA/E/NCP500/1000 phone systems can send SMDR information via a serial connection. To collect the call logging data from the serial port and send it to TIM PlusEnterprise, you first need to install the netpbx software. For setup instructions, click on the link below:

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1. Click on the Directory tab.
2. Choose the PBX object you want to configure and click Properties.
3. A new window will open. In the General tab, select Panasonic KX-TD Series from the Data format list and tick the Keep a local backup of data box, as shown below:
   

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4. In the Connection tab, select No connection required from the Connection method list.
5. Click on the Save button to apply the settings.
   

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