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ParameterDescription
200The signal was received and stored successfully.
400The request was not acceptable for one of the following reasons:-
  • An invalid type parameter was specified. The type parameter is specific to the category specified by the cat parameter. Further, the type value (e.g. 0x01) can be used in multiple categories.
  • The objid was missing. Specify the ID of the object you want the signal to relate to.
  • The cat and type parameters (category and signal type, respectively) must be specified and cannot be zero.
  • The version of TIM Enterprise you are running does not understand the signal.js script.
404The object specified by the combination of the objtype and objid parameters (and optionally the key parameter) could not be found.
500Internal Server Error prevented the signal from being stored successfully. This may be due to a badly-configured database, or the lack of a signals table in the TIM Enterprise database.

 

 

 

 

 

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<p>TIM Enterprise offers the ability to obfuscate (mask out) one or more sections of the audio of a telephone call with an audible tone, 
preventing the listener from hearing the original speech.</p>

<p>This is normally required for compliance in certain industries where regulations dictate that certain spoken information be masked out, e.g. 
the <a href="https://www.pcisecuritystandards.org/security_standards/index.php">Payment Card Industry - Data Security Standard (PCI-DSS)</a>.</p>

<p>Throughout this guide, we'll adopt the <b>PCI-DSS</b> example above, where telephone calls that contain spoken credit card information need to be 
masked out by an audible tone, but only during those parts of the call when the card details are being spoken, leaving intact the rest of the call audio.</p>

<p>In this scenario, we'll assume that agents (employees that make or receive telephone calls) utilise an in-house or third-party data entry system into which credit card detailed are entered using a computer.</p>