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  1. Locate in the Directory the extension you want to merge, select it from the list and click on the Properties button, as shown below:
    Screenshotmacro
    Borderfalse
    URL/download/attachments/13436054/blacklisted_users_5.png
  2. A new window will open, displaying the general properties of the user. In the Alt extension field, enter its DDI number and click on the Save button, as shown below:
    Screenshotmacro
    Borderfalse
    URL/download/attachments/13436054/blacklisted_users_6.png
  3. Locate in the Directory the users object created for the DDI number and delete the user from the
    Referencemacro
    LabelUser properties
    window, as shown below:
    Screenshotmacro
    Borderfalse
    URL/download/attachments/13436054/blacklisted_users_7.png
Info

For the changes to take effect, you need to restart the TIM Enterprise service.