General
This section allows you to configure general system settings, such as the VAT rate or to configure an alert when calls whose properties match certain criteria have happened.
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Alerts
TIM Professional can be configured to raise an alert when particular events occur whilst the system is running. The alerts can be saved to a log file on disk or sent as an email notification. The table below describes the type of alerts emitted from TIM Professional:
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| Alert | Description |
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Urgent / critical alerts
| A critical alert notifies you of any events that are detrimental to the system, e.g. database failure |
Warning alerts
| A warning alert notifies you of any non-critical events that have occurred on the system, e.g. you have exceeded your license limit |
Information alerts
| An information alert notifies you of any system events that have occurred on the system, e.g. if the application service has been restarted |