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  • The call to the Auto Attendant (AA).
  • The call to the support line.
  • Inbound calls to Alex 
  • Transfer to Amraj.
  • The internal call during the transfer.


 

Configure the SMDR output

 

Follow the steps below to enable the SMDR output in your telephone system:

 

  1. Log in to your 3CX server and from the main menu go to Settings->CDR, as shown below:

    Image Added

  2. Tick the 
    Keywordmacro
    LabelEnable CDR
     box and from the drop-down list, select the 
    Keywordmacro
    LabelServer/Passive Socket
     option.
  3. In the IP address field, enter the IP address of the machine running TIM Plus and select a listening port. We recommend using the 9000 range.
  4. To configure the SMDR output, click on the 
    Buttonmacro
    LabelConfigure
     tab. 
  5. Please enable the required fields, in the EXACT ORDER as shown in the screenshot below and if there are any additional CDR fields, please remove them.

    Screenshotmacro
    Borderfalse
    Shadowfalse
    URL/download/attachments/17399838/3CX_v14_2.png
  6. Click 
    Buttonmacro
    LabelOK
     to save the changes.
 
HTML
<a id="Configure TIM Plus"></a>