These instructions describe how to connect your TIM Plus system to a CallSwitch One account, allowing you to log and analyse your phone calls.
Connection type
This connection requires an OpenCDR subscription as it's a Cloud service.
Add CallSwitchOne to TIM.
- Click on the 'Directory' tab in TIM Plus as shown below.
2.
Configuring TIM Plus.
These instructions help you configure your CallSwitchOne to send data to TIM Plus.
1 Add a new data source
Connecting TIM Plus to your CallSwitchOne is very similar to the way you connect to any other PBX or communications service:-
- Go to the Directory tab
- Click on the 'Add' button
...
- as shown below.
...
...
- Select 'Cloud service' from the drop-down list.
- Select 'CallSwitchOne' as the cloud service for connection and press the Next button
- You will need to enter the details of an administrator account to authorize TIM Plus to receive data from your CallSwitchOne.
- Once these details are entered as shown in the example below, it will automatically configure the CallSwitchOne Web Hooks to send call data to TIM Plus.
