Toshiba CIX/CTX - IP connection

These instructions help you configure your Toshiba CIX/CTX phone system to work with TIM Enterprise. Contact your system maintainer if you are not familiar with the configuration of your PBX.

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Configuring your SMDR output

By default, the SMDR output of your Toshiba CIX/CTX is not enabled. Contact your system maintainer to enable call logging output for incoming, outgoing and internal calls.

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Configuring TIM Enterprise

Follow the steps below to configure TIM Enterprise to listen for SMDR data from your Toshiba CIX/CTX:

1. Click on the Directory tab.
2. Locate the PBX object you want to configure in the Directory, right-click on it and select Properties.
3. A new window will open, displaying the general properties of your PBX object. Select Toshiba CIX-CTX from the Data format list and tick the 

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   box, as shown below:
   

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4. Click on the Connection tab and select Listen for connections from PBX from the Connection method list.
5. Leave the Host field blank.
6. In the Port field, enter 9000.
7. Click on the Save button to apply the settings.
   

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