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The Avaya Network Alchemy uses the Avaya Call Log software to configure the SMDR data. As the application will be outputting the data to a file, the installation of the Avaya Call Log software needs to be performed on the same machine as TIM PlusEnterprise. A copy of the Avaya Call Log application can be found on your Avaya Administration CD. Your system maintainer should be able to supply you with a copy of the software.
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The Avaya Call Log software does not run as a Windows Service; therefore, you must ensure that the application is never stopped because you may lose SMDR data. |
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Configuring Avaya Call Log
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- Start the Avaya Call Log application.
- From the menu, select .
- In the first field, enter the IP address of your Avaya Network Alchemy.
- In the second field, enter the password for your Avaya Network Alchemy and click the button.
- From the menu, select .
- From the Select Logging Information window, choose the Periodic option.
- Type C:\Program Files\Tri-Line\TIM Enterprise\spool\data.{sitecode} in the Log Filename field, replacing {sitecode} with the ID of the site you are logging. To obtain the ID of a site, click on it and select Properties; the site ID will be displayed The site ID is displayed in the general properties of the site object, in the Unique ID field, as shown below:
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Shadow false URL /download/attachments/3670028/site_code.png - Click on the button to apply the settings.
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<a id="AvayaConfigure NetworkTIM AlchemyEnterprise" /> <h2>Configuring TIM Enterprise</h2> <p>Below you will find steps on how to configure TIM Enterprise to listen for SMDR data from your Avaya Network Alchemy:</p> <ol> <li>Browse to TIM Enterprise as normal and login with your credentials.</li> <li>Click on the <span class="button no_margin">Directory</span> tab.</li> <li>Go the the point in the Directory where you need to add the PBX Object and add a PBX with the name 'Avaya Network Alchemy'.</li> <li>Left-click on it and select <span class="button no_margin">Properties</span>.</li> <li>From the <span class="button no_margin">General</span> settings tab select <span class="keyword">Avaya Network Alchemy</span> from the PBX model list.</li> <img class="screenshot border" src="http://www.tri-line.com/common/img/documentation/tim_enterprise/pbx/avaya_network_alchemy_2.png" alt="Avaya Network Alchemy" /> <li>In the <span class="button no_margin">Connection</span> tab select <span class="keyword">No connection required</span> from the <span class="reference">Connection method</span> list.</li> <li>Finally, click on the <span class="button no_margin">Save</span> button.</li> <img class="screenshot border" src="http://www.tri-line.com/common/img/documentation/tim_enterprise/pbx/avaya_network_alchemy_3.png" alt="Avaya Network Alchemy" /> </ol>></a> |
Configuring TIM Enterprise
Once NetPBX is configured and collecting data, log in to TIM Enterprise and perform the following steps:
- Click on the tab.
- Locate the PBX object you want to configure in the Directory, right-click on it and select Properties.
- A new window will open, displaying the general properties of your PBX object. Select Avaya Network Alchemy from the Data format list and tick the
box, as shown below:Keywordmacro Label Keep a local backup of data Screenshotmacro Border false URL /download/attachments/3670028/avaya_network_alchemy_1.png - Click on the tab and select No connection required from the Connection method list.
- Click on the button to apply the settings.
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