Avaya Norstar

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The Avaya Norstar phone system sends SMDR information via a serial connection to the computer running TIM Enterprise.  To collect serial data, you first need to install the NetPBX netpbx software. For setup instructions, click on the link below:

Install and configure NetPBX

<a id="Configure TIM Enterprise"></a>

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1. Click on the Directory tab.
2. Choose Locate the PBX object you want to configure and click in the Directory, right-click on it and select Properties.
3. A new window will open
. In the General tab, select Avaya Norstar
4. , displaying the general properties of your PBX object. Select Avaya BCM from the Data format list and tick
the
5. the 

   Keywordmacro
   Label Keep a local backup of data

   box, as shown below:
   

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   Border false URL /download/attachments/3801137/avaya_norstar_1.png

6. In Click on the Connection tab , and select No connection required from the Connection method list.
7. Click on the Save button to apply the settings.
   

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   Border false URL /download/attachments/3801137/avaya_norstar_2.png

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