Mitel MiVoice MX-One - Serial connection

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Configuring your SMDR output

The Mitel MiVoice MX-One supports multiple SMDR output formats. TIM Enterprise requires the SMDR format to be set to either  BC8, BC10 or BC13. For more information on how to configure the data output, please contact your system maintainer.

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Installing NetPBX

The Mitel MiVoice MX-One phone system sends SMDR information via a serial connection. To collect the data from the serial port and send it to TIM Enterprise you first need to install the NetPBX software. For setup instructions, click on the link below:

 Install and configure NetPBX

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Configuring TIM Enterprise

Once NetPBX is configured and collecting data, log in to TIM Enterprise and perform the following steps:

1. Click on the Directory tab.
2. Locate the PBX object you want to configure in the Directory, right-click on it and select Properties.
3. A new window will open, displaying the general properties of your PBX object. Select Aastra MX-ONE BC10 from the Data format list and tick the 

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    box, as shown below:
   
   

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4. Click on the Connection tab and select No connection required from the Connection method list.
5. Click on the Save button to apply the settings.
   
   

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