DO NOT delete the Call Accounting and Billing server, as this will remove any CDRs that have not been sent. |
Instead, you must restart the CDR Services on the Publisher node. To do this, login to the Cisco Unified Serviceability screen, located in the drop down list.
From the menu, select Tools -> Control Center -> Network Services.
You should now see a list of all the services, find the section CDR Services.
You should now restart the services in the following order:
CDRs should now be sent to the configured Call Accounting and Billing server, i.e. the machine running TIM Enterprise.