These instructions describe how to connect your TIM Plus system to a CallSwitch One account, allowing you to log and analyse your phone calls.

Connection type

This connection requires an OpenCDR subscription as it's a Cloud service.

Add CallSwitchOne to TIM.

1. Click on the 'Directory' tab in TIM Plus as shown below.

2. Click on the 'Add' button and select 'Cloud service' as shown.

3. Select 'Cloud service' from the drop-down list.