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These instructions should assist in configuring your Mitel SX50 to work with TIM Plus. If you are not familiar with PBX configuration, please contact your system maintainer.
| Connection information | Description |
|---|---|
| Connection type | Serial Output: Mitel SX50 PBX sends SMDR information via a serial connection. You will need to directly connect a serial cable from the SX50 PBX to the PC that NetPBX is installed and running on. |
| Cable configuration | Straight-through. |
Configuring your SMDR
By default the Mitel SX50 doesn't have SMDR enabled. To enable SMDR for the Mitel SX50 you need to follow the steps below:
- Access the programming interface.
- Within the programming interface you need to access .
- Access Command 100, register 14.
- You will be presented with four options. You need to enable Enabled for both incoming and outgoing trunk calls.
- Make sure that SMDR is enabled in all of your 'Class of Services (Command 121-129)' and trunk groups (Command 151-156).
Configuring TIM Plus
Below you will find steps on how to configure TIM Plus to listen for SMDR data from your Mitel SX50:
- Browse to TIM Plus as normal and login with your credentials.
- Click on the tab.
- Click on the site configured during the setup wizard and click or create a new site and click .
- Within the Site Properties window, select Mitel SX50 from the PBX model drop-down list.
- In the Connection method field select No connection required from the drop-down list.
- Finally, click on the button.
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